The safety of our members and staff is our priority, so we’ve made some changes to our facilities and procedures to ensure you can continue safely on your fitness journey with confidence.
Please ensure you read the guidelines below carefully for information on how to stay safe when using Sport & Fitness.
Stay safe information for Tiverton Gym is also available on the website.
What we are doing to keep you safe
Cleaning and disinfecting. We’ll be regularly cleaning and sanitising all areas and equipment, in addition to a daily deep clean.
Social distancing. We are adopting a two-metre social distancing rule to ensure the safety and wellbeing of our members and staff.
Protecting you and our staff. Cleaning equipment and hand sanitiser is readily available throughout the club.
One way system. Please follow the walking routes around the Sport & Fitness club, even if it takes a little longer to reach your destination.
Reduced facilities. Not all of our facilities are available yet. There are also limited toilets available and no changing rooms. Please see the area-specific advice below for changing instructions.
Covid-19 General Rules
How you can keep yourself and others safe
Stay home if you’re unwell. Please don’t come to the club if you have any of the COVID-19 symptoms.
Pre-book your session. Only those who have booked a gym, swim or squash session will be able to enter the building. You can book online via the website or via the UB Sport Fitness app (available on Apple and Android). You will not be able to book at reception. Please note, you will not be permitted access into the club if you are more than five minutes late, this is so we can manage capacities and social distancing in the corridors and stairwells.
Use the NHS Covid-19 app to scan the Sport & Fitness QR code on arrival. QR codes are located on signage outside of Sport & Fitness, please scan before you enter the building.
Arrive on time and ready to work out. Please come in your workout clothes, or wear your swimwear underneath your clothes if you’re visiting the pool, as the changing rooms will not be available. Please only bring a small drawstring bag for your belongings as lockers will not be in use.
Face coverings are mandatory except when you are exercising. This includes the outside queuing area, reception, corridors and stairwells. You will be refused entry into Sport & Fitness if you are not wearing a face covering or have an exemption.
Clean equipment after use. Please help protect yourself and fellow members by cleaning the gym and class equipment before and after use, with the cleaning products provided. Focus on areas you have touched such as handles and screens. Return all gym equipment and cleaning products to where they belong so other members do not have to search around the gym.
ADVICE, GUIDELINES & EXPECTATIONS
- All sessions will be between 45 and 75 minutes in duration and must be booked in advance
- You can book a maximum of one session per day
- You can book up to 7 days in advance
- The gym has been split into three areas: the upper gym floor with cardio and resistance machines and the free weights gym (lower floor), as well as an extra bookable space within Munrow Arena 3, which features a range of cardio and resistance equipment. Each area is bookable separately and you will not be able to move between areas during a session
- Inclusive members will only be able to book one gym slot (for either the upper or lower floor) per day
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- All members must use hand sanitiser when entering or leaving the gym
- Please maintain social distancing between yourself and others, including when waiting for machines or equipment
- Only lift weights which you can manage on your own; spotting is not permitted for social distancing reasons
- Please clean equipment before and after use to protect yourself and others
- Only use paper towels and the cleaning products provided to clean equipment and touch points, please do not use personal towels on the equipment
- You may bring a small sweat towel for wiping sweat from yourself only, please do not use your personal towel on the equipment
- Changing, locker and water fountain facilities will not be available, so please arrive ready to exercise and bring minimal personal belongings and your own filled water bottle for your session
- Bags brought into the gym should only be small, drawstring bags. There are no lockers available
- At the end of your session, please leave promptly and follow the one-way signage to exit
- The gym facility and equipment are cleaned and sanitised before and after every session
- Due to Tier 3 restrictions, we are currently unable to provide indoor classes.
- You can book up to seven days in advance up to 5 minutes before the session starts
- You can cancel a session at any time of the day up to a minimum of one hour before the session start time
- You can only book or cancel online via the website or the UBSport & Fitness app (available on the App Store or Google Play)
- Bookings cannot be made over the phone or at reception
- The gym has been split into two areas: the upper gym floor with cardio and resistance machines and the free weights gym (lower floor). Each area is bookable separately and you will not be able to move between the two during a session
- Pool sessions will be booked for a specific lane (slow, medium or fast in the shallow or deep end) and you will not be able to change lanes unless instructed by a member of staff
- With the exception of the University’s Christmas vacation, you can book one session per day for each activity included in your membership with the exception of classes. For example, an inclusive member can book one gym slot (either upper or lower gym floor), one pool session and one squash session per day. You are now able to book and attend multiple classes per day
- If you misuse the system and book more than one session on the same day, you will incur a £10 penalty fine
- If you are an off-peak member, you will only be able to book sessions which start during off-peak hours
- Gym, pool and class bookings are between 45 and 75 minutes in duration.
- Squash bookings are 40 minutes in duration
- Squash members attending a session as a guest/partner of another member must also be a member of Sport & Fitness, currently we are not permitting any Pay & Go squash users or junior members. The guest/partner member must also book the session (free of charge) in order to be able to swipe into the club at the specified time. This will not count as their one permitted booking for that day, as they are the guest/partner and not the lead bookee. Please note the restrictions below around playing squash with someone who does not live in your household on the squash tab
- All booking slots have gaps in-between to allow for cleaning, no members will be allowed in the area during that time
- Due to the limited capacity, any member who fails to attend a booked slot without a prior cancellation for the gym, pool, squash courts or a class will incur a £10 penalty fine
- If you are attending two consecutive bookings and there are less than 15 minutes before the end time of the first and start time of the second, you may make your way directly from one location to the other, following the one-way system. If there are more than 15 minutes between the sessions, you will need to exit the building and rejoin the queue outside to ensure you do not receive a £10 no-show penalty fine.
- You will not be granted access into Sport & Fitness without a membership card, this is to ensure you can swipe into and out of the club
- Please only arrive five minutes before your booked session so we can manage the queuing system outside of Sport & Fitness and reduce social clustering. This will also ensure you are only queuing for five minutes
- If you are more than five minutes late for your booked session, we will not be able to grant you access into the club
Squash
- All sessions must be booked in advance, you will not be able to book at reception
- You can book your session up to seven days in advance
- All sessions are 40 minutes in duration and you will be able to book a maximum of one per day.
- Only squash members are able to book and play squash
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- Sessions will not be consecutive, there will be a gap in-between all slots for cleaning and you will be required to leave to building during this time, even if you have another booking (your own or as a guest of another member) afterwards
- All participants must use hand sanitiser when entering or leaving the court
- Towels are permitted for personal use only, please do not clean equipment or the facilities with your personal towel
- Squash sessions are 40 minutes and we have allowed for five minutes at the end of your booking to ensure you have sufficient time to wipe the court and the door after your game
- You can bring one partner to play squash with, however they must be a member of your household or support bubble, and also be an adult squash member of Sport & Fitness. Current England Squash guidelines for local areas in Tier 3 do not allow you to play with anyone outside of your household. Your squash partner must also book the session (free of charge) in order to be able to swipe into the club at the specified time. This will not count as their one permitted booking for that day, as they are the guest/partner and not the lead bookee.
- Don’t wipe your hands on the wall
- Players are not allowed to shout or raise their voice
- We encourage people to play squash on their own if they do not have a member of their household or support bubble to play with
- Only Squash Courts 4, 5 and 6 are available
Badminton
- Badminton bookings are currently suspended
- All swimming sessions must be booked in advance
- You can book a maximum of one session per day, please note, your booking will be for a specific lane (slow, medium or fast in the shallow or deep end) and you will not be able to change lanes unless instructed by a member of staff
- You can book up to 7 days in advance
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- There will be no 50-metre sessions for the time being, all sessions are for a 25-metre lane
- Changing, locker and water fountain facilities will not be available, so please bring your own filled water bottle
- Members are encouraged to bring their own equipment / aids, ensuring they are clean and identifiable and for their individual use only
- Members will be designated an individual changing space on poolside at the start of the session, where you can leave your belongings safely during your swim
- Please arrive wearing your swimwear underneath your clothing and put your clothes over the top after your swim, towel-drying and changing on poolside
- Once changed after your swim, remain in your space until our staff usher you to the exit to prevent social clustering
- Please shower at home before and after swimming, as limited showers will be available on poolside
- Mirrors and hair dryers will not be available in the changing rooms
- The shallow 25 metres of the pool will be set at a depth of 1.2 metres, the deep 25 metres has a depth of 2 metres
- The steam room and sauna will not be available
- Before pushing off at each turn, check to see if anyone faster is approaching, and maintain social distance between you and other swimmers at all times
- Please be mindful of others using the lane and keep swimming, allowing others to maintain social distancing.
- Do not overtake whilst swimming
- Do not make physical contact with other swimmers
- GYM
-
- All sessions will be between 45 and 75 minutes in duration and must be booked in advance
- You can book a maximum of one session per day
- You can book up to 7 days in advance
- The gym has been split into three areas: the upper gym floor with cardio and resistance machines and the free weights gym (lower floor), as well as an extra bookable space within Munrow Arena 3, which features a range of cardio and resistance equipment. Each area is bookable separately and you will not be able to move between areas during a session
- Inclusive members will only be able to book one gym slot (for either the upper or lower floor) per day
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- All members must use hand sanitiser when entering or leaving the gym
- Please maintain social distancing between yourself and others, including when waiting for machines or equipment
- Only lift weights which you can manage on your own; spotting is not permitted for social distancing reasons
- Please clean equipment before and after use to protect yourself and others
- Only use paper towels and the cleaning products provided to clean equipment and touch points, please do not use personal towels on the equipment
- You may bring a small sweat towel for wiping sweat from yourself only, please do not use your personal towel on the equipment
- Changing, locker and water fountain facilities will not be available, so please arrive ready to exercise and bring minimal personal belongings and your own filled water bottle for your session
- Bags brought into the gym should only be small, drawstring bags. There are no lockers available
- At the end of your session, please leave promptly and follow the one-way signage to exit
- The gym facility and equipment are cleaned and sanitised before and after every session
- CLASSES
-
- Due to Tier 3 restrictions, we are currently unable to provide indoor classes.
- BOOKING RULES
-
- You can book up to seven days in advance up to 5 minutes before the session starts
- You can cancel a session at any time of the day up to a minimum of one hour before the session start time
- You can only book or cancel online via the website or the UBSport & Fitness app (available on the App Store or Google Play)
- Bookings cannot be made over the phone or at reception
- The gym has been split into two areas: the upper gym floor with cardio and resistance machines and the free weights gym (lower floor). Each area is bookable separately and you will not be able to move between the two during a session
- Pool sessions will be booked for a specific lane (slow, medium or fast in the shallow or deep end) and you will not be able to change lanes unless instructed by a member of staff
- With the exception of the University’s Christmas vacation, you can book one session per day for each activity included in your membership with the exception of classes. For example, an inclusive member can book one gym slot (either upper or lower gym floor), one pool session and one squash session per day. You are now able to book and attend multiple classes per day
- If you misuse the system and book more than one session on the same day, you will incur a £10 penalty fine
- If you are an off-peak member, you will only be able to book sessions which start during off-peak hours
- Gym, pool and class bookings are between 45 and 75 minutes in duration.
- Squash bookings are 40 minutes in duration
- Squash members attending a session as a guest/partner of another member must also be a member of Sport & Fitness, currently we are not permitting any Pay & Go squash users or junior members. The guest/partner member must also book the session (free of charge) in order to be able to swipe into the club at the specified time. This will not count as their one permitted booking for that day, as they are the guest/partner and not the lead bookee. Please note the restrictions below around playing squash with someone who does not live in your household on the squash tab
- All booking slots have gaps in-between to allow for cleaning, no members will be allowed in the area during that time
- Due to the limited capacity, any member who fails to attend a booked slot without a prior cancellation for the gym, pool, squash courts or a class will incur a £10 penalty fine
- If you are attending two consecutive bookings and there are less than 15 minutes before the end time of the first and start time of the second, you may make your way directly from one location to the other, following the one-way system. If there are more than 15 minutes between the sessions, you will need to exit the building and rejoin the queue outside to ensure you do not receive a £10 no-show penalty fine.
- You will not be granted access into Sport & Fitness without a membership card, this is to ensure you can swipe into and out of the club
- Please only arrive five minutes before your booked session so we can manage the queuing system outside of Sport & Fitness and reduce social clustering. This will also ensure you are only queuing for five minutes
- If you are more than five minutes late for your booked session, we will not be able to grant you access into the club
- SQUASH & BADMINTON
-
Squash
- All sessions must be booked in advance, you will not be able to book at reception
- You can book your session up to seven days in advance
- All sessions are 40 minutes in duration and you will be able to book a maximum of one per day.
- Only squash members are able to book and play squash
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- Sessions will not be consecutive, there will be a gap in-between all slots for cleaning and you will be required to leave to building during this time, even if you have another booking (your own or as a guest of another member) afterwards
- All participants must use hand sanitiser when entering or leaving the court
- Towels are permitted for personal use only, please do not clean equipment or the facilities with your personal towel
- Squash sessions are 40 minutes and we have allowed for five minutes at the end of your booking to ensure you have sufficient time to wipe the court and the door after your game
- You can bring one partner to play squash with, however they must be a member of your household or support bubble, and also be an adult squash member of Sport & Fitness. Current England Squash guidelines for local areas in Tier 3 do not allow you to play with anyone outside of your household. Your squash partner must also book the session (free of charge) in order to be able to swipe into the club at the specified time. This will not count as their one permitted booking for that day, as they are the guest/partner and not the lead bookee.
- Don’t wipe your hands on the wall
- Players are not allowed to shout or raise their voice
- We encourage people to play squash on their own if they do not have a member of their household or support bubble to play with
- Only Squash Courts 4, 5 and 6 are available
Badminton
- Badminton bookings are currently suspended
- POOL
-
- All swimming sessions must be booked in advance
- You can book a maximum of one session per day, please note, your booking will be for a specific lane (slow, medium or fast in the shallow or deep end) and you will not be able to change lanes unless instructed by a member of staff
- You can book up to 7 days in advance
- If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
- There will be no 50-metre sessions for the time being, all sessions are for a 25-metre lane
- Changing, locker and water fountain facilities will not be available, so please bring your own filled water bottle
- Members are encouraged to bring their own equipment / aids, ensuring they are clean and identifiable and for their individual use only
- Members will be designated an individual changing space on poolside at the start of the session, where you can leave your belongings safely during your swim
- Please arrive wearing your swimwear underneath your clothing and put your clothes over the top after your swim, towel-drying and changing on poolside
- Once changed after your swim, remain in your space until our staff usher you to the exit to prevent social clustering
- Please shower at home before and after swimming, as limited showers will be available on poolside
- Mirrors and hair dryers will not be available in the changing rooms
- The shallow 25 metres of the pool will be set at a depth of 1.2 metres, the deep 25 metres has a depth of 2 metres
- The steam room and sauna will not be available
- Before pushing off at each turn, check to see if anyone faster is approaching, and maintain social distance between you and other swimmers at all times
- Please be mindful of others using the lane and keep swimming, allowing others to maintain social distancing.
- Do not overtake whilst swimming
- Do not make physical contact with other swimmers
WAYS TO PLAY SQUASH
POOL INDUCTION
GYM INDUCTION
Frequently Asked Questions
Our opening hours are as followed:
Weekdays: 6am – 10.30pm
Weekends: 7am – 8pm
We have resumed our usual off-peak hours which are as followed:
Weekdays: 6am – 11.30am, 1.30 – 3.30pm, 8 – 10.30pm
Weekends: Saturday 7 – 8.30am, 1 – 8pm & Sunday is all off peak
Yes bookings can be cancelled up to one hour before. Bookings must be cancelled online, via the website or the UB Sport & Fitness app. We cannot accept cancellations at reception, via email, Live Chat or telephone.
Yes, for those who have accessibility requirements, the lifts will be in operation but please use the stairs if you can. Please ensure you maintain social distancing when using the lift.
Members who have a junior linked to their account should have received an email with instructions on how to restart their junior’s membership from 1 November 2020. If the request to restart the membership form is not submitted, junior memberships will remain frozen until 2 January 2021 when it will automatically restart. If you have any questions about junior memberships, please contact membership@sportandfitness.bham.ac.uk. Currently, juniors are only permitted to book pool sessions, juniors are not permitted to attend classes or be guests for squash or badminton bookings.
Yes, if you usually have car parking included in your membership, it will still be available for you. If you do not have car parking included in your membership, please take a ticket and pay at the parking machine next to Costa in reception on your way out of the club.
You can purchase a new membership card online here, ready to collect on your way into your first session. Once you have logged in, please click the ‘Sign up for a new membership’ option. Replacement membership cards are £10. Please note, you will not be able to purchase a new membership card at Reception.
Please email membership@sportandfitness.bham.ac.uk if you require a new locker band. Please note, there is a £5 for new locker bands, we will send you a link to pay online. Lockers will not be available when we first open.
No, as reception will be for emergencies only initially, we will not be selling any merchandise such as goggles or sweat towels from reception.
No, all bookings should be made online or via the app. If payments do need to be made at reception for any reason, this must be via contactless or card only, no cash can be accepted.
No equipment will be available to hire from reception. Please bring all equipment with you, we would recommend bringing multiple squash balls.
Yes, as always, our staff will be available to help you, from a safe social distance.
We aren’t able to offer entirely dedicated sessions for vulnerable groups, however, please contact us via the Leave a Message portal on the website and we will advise you of the quieter session times.
Sometimes when we make updates, the app can cache old data so the new updates do not show. If you close down the application and restart, this will enable new updates to refresh.
In order to support the NHS’ Track and Trace system if needed, we are asking all members to ensure you have your membership card to swipe in and out of the facilities. This is so that we know who has visited the premises and when, so that we are able to contact you in the event of an actual or suspected Covid-19 outbreak. This will help us to comply with our duties of health and safety towards the University community carried out in the public task, allowing us to work with the NHS’ Track and Trace system if required. When necessary, we will share notification of positive cases of Covid-19 to Public Health England (or any successor body) to comply with our statutory obligations. Data required for this purpose will be dealt with in line with our Privacy Statement.
The NHS Covid-19 app is available from the App Store and Google Play for those over the age of 16. For help on downloading, visit the NHS website.
- Live Chat / Leave a Message on our website
- General queries: info@sportandfitness.bham.ac.uk
- Membership queries: membership@sportandfitness.bham.ac.uk
- Feedback: feedback@sportandfitness.bham.ac.uk