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Open today: Sports & Fitness 6am - 10.30pm / Tiverton Gym 9am - 11.30pm

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STAY SAFE WHEN USING TIVERTON GYM

The safety of our members and staff is our priority, so we’ve made some changes to our facilities and procedures to ensure you can continue safely on your fitness journey with confidence, including the new one-way system, which is highlighted in this video.

Everyone will have a part to play in keeping one another safe, so please familiarise yourself with the changes and follow the advice of our staff.

ADVICE, GUIDELINES & EXPECTATIONS

  • The stretching area and cable room will be temporarily out of use to ensure social distancing guidelines are adhered to. The weights room and main gym will be open
  • Sessions will be between 45-75 minutes in duration depending on which session you book
  • You can book a maximum of one session per day
  • You can book up to 7 days in advance
  • If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
  • Please arrive wearing a face covering (unless exempt) and put your face covering on when moving between stations in the gym
  • Arrive no more than five minutes before your session start time and please wait outside the building until staff welcome you in
  • All members must use hand sanitiser when entering or leaving the gym, particularly before touching the turnstiles
  • Please maintain a two-metre social distancing between yourself and others, even if you live in the same household or bubble
  • Only lift weights which you can manage on your own; spotting is not permitted for social distancing reasons
  • Please clean equipment before and after use to protect yourself and others
  • Only use paper towels and the cleaning products provided to clean equipment and touch points, please do not use personal towels on the equipment
  • You may bring a small sweat towel for wiping sweat from yourself only, please do not use your personal towel on the equipment
  • Changing, locker and water fountain facilities will not be available, so please arrive ready to exercise and bring minimal personal belongings and your own filled water bottle for your session
  • The toilets in the corner of the main gym will be used on a one-in, one-out basis so please be mindful of other members
  • Bags brought into the gym should only be small, drawstring bags. There are no lockers available
  • There will be reduced equipment available to help adhere to social distancing
  • At the end of your session, please wear a face covering and leave promptly and follow the one-way signage to exit
  • The gym facility and equipment are cleaned and sanitised before and after every session
  • You can book up to seven days in advance
  • You can cancel a session at any time of the day up to a minimum of one hour before the session start time
  • You can only book or cancel online via the website or the UBSport & Fitness app (available on the App Store or Google Play)
  • Bookings cannot be made over the phone or at reception
  • You can book one session per day, if you misuse the system and book more than one session on the same day, you will incur a £10 penalty fine
  • If you are an off-peak member, you will only be able to book sessions which start during off-peak hours
  • Bookings are between 45-75 minutes in duration, depending on which session you book
  • All booking slots have gaps in-between to allow for cleaning, no members will be allowed in the area during that time
  • Due to the limited capacity, any member who fails to attend a booked slot without a prior cancellation will incur a £10 penalty fine
  • You must swipe and out of Tiverton Gym, so you will not be granted access without a membership card
  • Please only arrive five minutes before your booked session and scan the NHS Covid-19 app QR code before you enter the gym
  • If you are more than five minutes late for your booked session, we will not be able to grant you access into the club
  • You will only be able to book sessions for Tiverton Gym during our opening hours; 9am – 11.30pm on weekdays and 9.30am – 9.30pm on weekends. All sessions will still be visible on the website or UB Sport & Fitness app 24 hours a day, but if you try to book a session outside of these hours, you will see an error message informing you that you are trying to book outside of the online booking hours. You will still be able to cancel sessions at any time of the day
GYM
  • The stretching area and cable room will be temporarily out of use to ensure social distancing guidelines are adhered to. The weights room and main gym will be open
  • Sessions will be between 45-75 minutes in duration depending on which session you book
  • You can book a maximum of one session per day
  • You can book up to 7 days in advance
  • If you are an off-peak member, you will only be able to book sessions where the start time is during off-peak hours
  • Please arrive wearing a face covering (unless exempt) and put your face covering on when moving between stations in the gym
  • Arrive no more than five minutes before your session start time and please wait outside the building until staff welcome you in
  • All members must use hand sanitiser when entering or leaving the gym, particularly before touching the turnstiles
  • Please maintain a two-metre social distancing between yourself and others, even if you live in the same household or bubble
  • Only lift weights which you can manage on your own; spotting is not permitted for social distancing reasons
  • Please clean equipment before and after use to protect yourself and others
  • Only use paper towels and the cleaning products provided to clean equipment and touch points, please do not use personal towels on the equipment
  • You may bring a small sweat towel for wiping sweat from yourself only, please do not use your personal towel on the equipment
  • Changing, locker and water fountain facilities will not be available, so please arrive ready to exercise and bring minimal personal belongings and your own filled water bottle for your session
  • The toilets in the corner of the main gym will be used on a one-in, one-out basis so please be mindful of other members
  • Bags brought into the gym should only be small, drawstring bags. There are no lockers available
  • There will be reduced equipment available to help adhere to social distancing
  • At the end of your session, please wear a face covering and leave promptly and follow the one-way signage to exit
  • The gym facility and equipment are cleaned and sanitised before and after every session
BOOKING RULES
  • You can book up to seven days in advance
  • You can cancel a session at any time of the day up to a minimum of one hour before the session start time
  • You can only book or cancel online via the website or the UBSport & Fitness app (available on the App Store or Google Play)
  • Bookings cannot be made over the phone or at reception
  • You can book one session per day, if you misuse the system and book more than one session on the same day, you will incur a £10 penalty fine
  • If you are an off-peak member, you will only be able to book sessions which start during off-peak hours
  • Bookings are between 45-75 minutes in duration, depending on which session you book
  • All booking slots have gaps in-between to allow for cleaning, no members will be allowed in the area during that time
  • Due to the limited capacity, any member who fails to attend a booked slot without a prior cancellation will incur a £10 penalty fine
  • You must swipe and out of Tiverton Gym, so you will not be granted access without a membership card
  • Please only arrive five minutes before your booked session and scan the NHS Covid-19 app QR code before you enter the gym
  • If you are more than five minutes late for your booked session, we will not be able to grant you access into the club
  • You will only be able to book sessions for Tiverton Gym during our opening hours; 9am – 11.30pm on weekdays and 9.30am – 9.30pm on weekends. All sessions will still be visible on the website or UB Sport & Fitness app 24 hours a day, but if you try to book a session outside of these hours, you will see an error message informing you that you are trying to book outside of the online booking hours. You will still be able to cancel sessions at any time of the day

Frequently Asked Questions

The opening hours are:

  • 9am – 11.30pm on weekdays
  • 9.30am – 9.30pm on weekends

The off peak hours have also been amended to:

  • 9am – 3pm and 8.30pm – 11.30pm on weekdays
  • 9.30am – 3pm 8.30pm – 9.30pm on weekends

Yes bookings can be cancelled up to one hour before. Bookings must be cancelled online, via the website or the UB Sport & Fitness app. We cannot accept cancellations via email, Live Chat or telephone.

You can purchase a new membership card online here, and pick it up from Sport & Fitness reception (not Tiverton). Once you have logged in, please click the ‘Sign up for a new membership’ option. Replacement membership cards are £10. Please note, you will not be able to purchase a new membership card at Reception.

Yes, as always, our staff will be available to help you, from a safe social distance.

We aren’t able to offer entirely dedicated sessions for vulnerable groups, however, please contact us via the Leave a Message portal on the website and we will advise you of the quieter session times.

Sometimes when we make updates, the app can cache old data so the new updates do not show. If you close down the application and restart, this will enable new updates to refresh.

In order to support the NHS’ Track and Trace system if needed, we are asking all members to ensure you have your membership card to swipe in and out of the facilities. This is so that we know who has visited the premises and when, so that we are able to contact you in the event of an actual or suspected Covid-19 outbreak. This will help us to comply with our duties of health and safety towards the University community carried out in the public task, allowing us to work with the NHS’ Track and Trace system if required. When necessary, we will share notification of positive cases of Covid-19 to Public Health England (or any successor body) to comply with our statutory obligations. Data required for this purpose will be dealt with in line with our Privacy Statement.

The NHS Covid-19 app is available from the App Store and Google Play for those over the age of 16. For help on downloading, visit the NHS website.

How you can keep yourself and others safe

Stay home if you’re unwell. Please don’t come to the gym if you have any of the COVID-19 symptoms.

Pre-book your session. Only those who have booked a gym session will be able to enter the building. You can book online via the website or via the UB Sport Fitness app (available on Apple and Android). You will not be able to book when you arrive. Please note, you will not be permitted access into the gym if you are more than five minutes late, this is so we can manage capacities and social distancing.

Use the NHS Covid-19 app to scan the Tiverton Gym QR code on arrival. QR codes are located on signage outside of Tiverton Gym, please scan before you enter the building.

Arrive on time and ready to work out. Please come in your workout clothes as the changing rooms will not be available. Please only bring a small drawstring bag for your belongings as lockers will not be in use.

Face coverings are mandatory at all times except when you are exercising. This includes whilst making your way to and from a session, when moving between stations in the gym, the outside queuing area and reception. You will be refused entry into Tiverton Gym if you are not wearing a face covering or have an exemption.

Clean equipment after use. Please help protect yourself and fellow members by cleaning the gym equipment before and after use, with the cleaning products provided. Focus on areas you have touched such as handles and screens. Return all gym equipment and cleaning products to where they belong so other members do not have to search around the gym.

What we are doing to keep you safe

Cleaning and disinfecting. We’ll be cleaning and sanitising all areas and equipment in-between each bookable session, in addition to a daily deep clean.

Social distancing. We are adopting a two-metre social distancing rule to ensure the safety and wellbeing of our members and staff.

Protecting you and our staff. Cleaning equipment and hand sanitiser is readily available throughout the gym.

One way system. Please follow the one-way route around the gym, especially when using the weights room.

Reduced facilities. The matted area and cable room will be temporarily not in use. The changing rooms and lockers will also be out of use, and the toilets in the main gym will be accessible on a one-in, one-out basis. Please see the area-specific advice below for changing instructions.

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